University of Massachusetts Medical School Affiliate Public Sector Partners, Inc. is now UHealthSolutions™, Inc.

The new name is part of a brand strategy and visual identity launch, which includes a new company website.

WORCESTER, Mass.--(BUSINESS WIRE)-- Along with new leadership and expanded services, Public Sector Partners, Inc., a nonprofit affiliate of the University of Massachusetts Medical School, also has a new name: UHealthSolutions™, Inc.

Part of a company-wide branding initiative undertaken by UHealthSolutions, the new name was chosen to highlight some of the organization’s strengths:

  • Affiliation with UMass Medical School, which provides clinical and technical resources, and an evidence-based approach
  • Commitment to health care
  • Ability to enhance efficiency and service for clients through innovative technology solutions

“I am thrilled to be leading UHealthSolutions during this key turning point in its evolution,” said David Crosby, Managing Director of UHealthSolutions who came on board in July. “Our organization’s greatest asset is our staff. Our employees are the ambassadors of our brand and our organization. They embody the company’s focus — bringing innovation to the business of health.”

UHealthSolutions continues to provide business process outsourcing services, such as third-party administration and call centers for Massachusetts residents enrolled in the Health Safety Net and Prescription Advantage pharmaceutical assistance programs, as well as for other public and private health care organizations. Now, the organization also offers full-service patient communications services for hospitals, community health centers and state agencies:

  • Appointment scheduling and reminders, live or automated
  • Call triage
  • Development of member communication materials
  • 24/7 answering service

A new website,, highlights the full range of UHealthSolutions capabilities, including the following:

  • Third-party billing and claiming
  • Enrollment and eligibility
  • Coordination of benefits
  • Inbound/outbound call center services
  • Advanced call center technology
  • Healthcare Explorer™ software and predictive identification and analysis solutions

“This is a very important and exciting time for UHealthSolutions and its affiliate UMass Medical School,” said Thomas D. Manning, Deputy Chancellor for Commonwealth Medicine at UMass Medical School, and member of the UHealthSolutions board of directors. “UHealthSolutions is committed to providing exceptional health care services through innovation and specialization in the delivery of clinical, administrative, and analytic solutions.”

About the University of Massachusetts Medical School

The University of Massachusetts Medical School, one of the fastest-growing academic health centers in the country, has built a reputation as a world-class research institution, consistently producing noteworthy advances in clinical and basic research. The Medical School attracts more than $300 million in research funding annually, 80 percent of which comes from federal funding sources. The mission of the Medical School is to advance the health and well-being of the people of Massachusetts and the world, through pioneering education, research, public service and health care delivery. Commonwealth Medicine, the Medical School’s health care consulting division, provides a wide range of care management and consulting services to government agencies and health care organizations. For more information, visit

About UHealthSolutions, Inc.

As a nonprofit affiliate of the University of Massachusetts Medical School, UHealthSolutions, Inc., takes a different approach to developing innovative, effective and cost-saving business solutions for health care clients. We use evidence-based methods and a clinical focus to assess the needs of health care organizations.

Formerly Public Sector Partners, UHealthSolutions is a §501(c)(3) nonprofit health care management and consulting firm. Since 2001, the organization has been committed to improving health care services, offering a full array of third-party administration, patient communication, program management, technology and consulting services.


UMass Medical School
Mark Shelton, 508-856-2000
[email protected]

KEYWORDS:   United States  North America  Massachusetts

INDUSTRY KEYWORDS:   Education  University  Practice Management  Health  Hospitals  Other Health  Nursing  General Health  Managed Care