SPOTLIGHT: Revenue-cycle case study on reducing denials

A surprising number of hospitals think many revenue-cycle problems are just part and parcel of doing business (particularly in a bad economy). But hospitals that identify issues and work across departments to correct those issues can generate significant improvements, says Rayanna Moore, BSHM, MSOM, the revenue-cycle system director at Appalachian Regional Healthcare System, a three-hospital health system based in Boone, N.C. FierceHealthFinance