SPOTLIGHT: Ex-CIGNA exec rips health plans

Many providers and consumers suggest that health plans aren't just bureaucratic, but also scheming to trip them up. And at least one former CIGNA executive agrees. With relentless pressure always on from Wall Street, health plans are prone to confusing customers and dumping sick beneficiaries, said former senior exec Wendell Potter testified at a health insurance hearing run by the Senate Committee on Commerce. Article

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