Company’s Retail Application for Healthcare improves point-of-service processes and communications regarding patient financial responsibilities
NASHVILLE, Tenn.--(BUSINESS WIRE)-- Despite rocky economic conditions, nTelagent, Inc. today reported the greatest sales growth in the history of the company, recently signing 20 hospitals as new customers. With these agreements, the company’s Retail Application for Healthcare enters the five states of Florida, Wisconsin, Missouri, Kentucky and Oklahoma.
nTelagent’s Retail Application, built on a cloud computing platform, is the only point-of-service collection solution for the healthcare industry that settles all accounts on the front end – regardless of whether the patient is insured, uninsured or charity. Similar to applications used in the retail industry at the point of sale, the company’s solution provides registrars and financial counselors with real-time scripts, telling them exactly what to do and what to say to each patient at the point of service regarding financial responsibilities.
According to Earl T. Winter, nTelagent’s chairman and CEO, “These days, between the economy and healthcare reform, there are a lot of uncertainties. It’s crucial that both providers and their patients have appropriate resources to adjust to healthcare’s new ‘retail-like’ revenue cycle, where increasing financial responsibility is being placed on patients. We’re honored to partner with our new clients to help their patients navigate this often-complex system.”
nTelagent’s solution helps providers consistently and accurately address upfront determination of patient payment due, point-of-service collections, discounting of services, insurance verification, charity care, payment plans, price transparency, and medical financing assistance and enrollment.
Adding to nTelagent’s already robust list of clients, recently signed hospitals include the 11 following facilities:
- The Medical Center (part of Columbus Regional Healthcare System) – Columbus, Ga.
- Baptist Beaumont Hospital – Beaumont, Texas
- Murray-Calloway County Hospital – Murray, Ky.
- Meadows Regional Medical Center – Vidalia, Ga.
- McCune-Brooks Regional Hospital – Carthage, Mo.
- Angleton Danbury Medical Center – Angleton, Texas
- Okmulgee Memorial Hospital – Okmulgee, Okla.
- Community Memorial Hospital – Oconto Falls, Wis.
- Dorminy Medical Center – Fitzgerald, Ga.
- Calhoun-Liberty Hospital – Blountstown, Fla.
- Screven County Hospital – Sylvania, Ga.
“Our solution allows registrars to engage in a proactive dialogue with patients, communicating clear, easy-to-understand information. Patients can rest assured that all accounts are treated consistently and appropriately,” continued Mr. Winter. “nTelagent clients see increased collections and increased cash on hand. They benefit from accurate measurement and documentation of bad debt and charity care. With healthier balance sheets, hospitals are able to focus on what matters most – delivering high-quality healthcare to the communities they serve.”
About nTelagent, Inc.
nTelagent, Inc.’s Retail Application for Healthcare, built on a cloud computing platform, is the only point-of-service collection solution for the healthcare industry that settles all accounts on the front end – regardless of whether the patient is insured, uninsured or charity. Similar to applications used in the retail industry at the point of sale, the company’s proprietary, automated system provides healthcare registrars and financial counselors with real-time scripts, telling them exactly what to do and what to say to each patient at the point of service regarding financial responsibilities. Healthcare service providers experience increased collections, upfront and overall, and increased cash on hand, as well as decreases in bad debt and AR days. Moving workflow to the front end of the revenue cycle, nTelagent helps providers ensure a better patient experience through clearer communication and better, more consistent handling of all patient accounts. Visit www.ntelagent.com for more information.
CONTACT:
Media Contact:
Laura Campbell & Associates
Laura Campbell, President & CEO, 615-579-6599
[email protected]
KEYWORDS: United States North America Tennessee
INDUSTRY KEYWORDS: Technology Consumer Electronics Data Management Networks Software Other Technology Health Hospitals Other Health Professional Services Finance Insurance General Health Managed Care
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