National Association of Healthcare Access Management Honors Two Conifer Health Solutions Operations Leaders

Gregory J. Rassier & Romina C. White receive the 2011 Doris E. Gleason Publication Award

FRISCO, Texas--(BUSINESS WIRE)-- Conifer Health Solutions, a leader in business process solutions for healthcare providers, announced the National Association of Healthcare Access Management (NAHAM) has presented two of its Operations leaders with the 2011 Doris E. Gleason Publication Award. Gregory J. Rassier, vice president of Operations, and Romina C. White, senior director of Patient Access at Conifer, received the award as authors of the article, “Maximizing Yield: How Effective Patient Access Management Can Deliver Bottom-Line Benefits and a Better Patient Experience,” which was published in the November issue of NAHAM’s Access Management Journal.

The award was presented today at the NAHAM 37th Annual Educational Conference & Exposition in San Antonio, Texas. The NAHAM Publications and Communications Committee reviewed and rated all article submissions from 2010 and the article written by Rassier and White came out on top. The article addressed how Conifer measures yield in the revenue cycle to help hospitals and healthcare systems improve their financial performance. It also described specific patient access operational improvements hospitals can make to dramatically enhance the patient experience and improve their bottom line.

The Doris E. Gleason Publication Award was established to encourage NAHAM members to gain professional visibility and recognition of written contributions to the patient access services field. For earning the award, Rassier and White were each given a certificate of achievement. They were also offered a $250 stipend, which they asked NAHAM to donate to the Tenet Care Fund to help Tenet Healthcare and Conifer Health Solutions employees who face unexpected financial hardships.

About the authors

Gregory J. Rassier has held senior leadership positions with Conifer since joining in 2005 and is currently serving as Vice President of Operations. He previously held leadership positions at iQor/Allied Interstate in Chandler, Ariz., and Risk Management Alternatives, Inc., in Mt. Prospect, Ill. He earned a Bachelor’s degree in Economics with Statistics and Business Administration from Washington State University.

Romina C. White has held Patient Access leadership and training positions at Conifer since 2004 and is currently Senior Director of Patient Access. Her experience in Patient Access has spanned 18 years, from front-line registration in the Emergency Room to the development of a hospital centralized scheduling unit and Access department management. She holds a Bachelor’s degree in Business Management and a Master’s degree in Education from Hope International University in Fullerton, California.

About Conifer

Conifer Health Solutions provides Revenue Cycle and Patient Communications services to more than 100 hospitals and health systems nationwide. Conifer utilizes proprietary workflows and technology to offer comprehensive Revenue Cycle Solutions ranging from patient pre-registration to Health Information Management and Clinical Revenue Cycle services to the processing of governmental, managed care and self-pay claims. The company also provides best-in-class Patient Communications services that include physician referrals, patient education, marketing services and pre-admission clinical appropriateness reviews.

Born from healthcare, Conifer Health Solutions is headquartered in Dallas, Texas, and employs approx. 3,000 people. For more information, call 1-877-CONIFER or visit the company’s website at

Conifer Health Solutions, Inc. is a wholly owned subsidiary of Tenet Healthcare Corporation (NYSE:THC). Some of the statements in this release may constitute forward-looking statements. Such statements are based on our current expectations and could be affected by numerous factors and are subject to various risks and uncertainties, certain of which are discussed in Tenet’s filings with the Securities and Exchange Commission, including its annual report on Form 10-K for the year ended Dec. 31, 2010, quarterly reports on Form 10-Q, and periodic reports on Form 8-K. Do not rely on any forward-looking statement, as we cannot predict or control many of the factors that ultimately may affect our ability to achieve the results estimated. We make no promise to update any forward-looking statement, whether as a result of changes in underlying factors, new information, future events or otherwise.


Conifer Health Solutions, Inc.
Sophia Stoller, 972-335-6134

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