Much like airlines, hospitals nickle and dime patients

While the healthcare industry talks about cost cutting and the need for it, hospitals--much like the airline industry--not so subtly try to make up reimbursement cuts by creatively finding ways to charge extra and often hidden fees. But Hospital Impact blogger Anthony Cirillo writes that when we take the airline approach to healthcare delivery we diminish the patient experience. Read the full commentary here. To sign up for Hospital Impact to receive the free, weekly posts from your peers, click here.

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