Most popular FierceHealthcare features of 2011

Executives behaving badly, the Mayo Clinic moving to the mall, and tips on how to give your hospital a Disney makeover were some of the most popular features we published this year in FierceHealthcare:

  • Dr. David Hayes explained why the Mayo Clinic opened up a location within the Mall of America. Interview
  • Embezzlement, bribes, numerous alcoholic beverages -- all in a day's work for these "10 notorious healthcare executives of 2011." Special report  
  • There's alot that Disney can teach you about customer service. Disney Institute's Patrick Jordan explains. Interview
  • Best practices for using social media at your hospital. Interview
  • 6 ways to provide better patient satisfaction. Special report