Methodist Children’s Hospital in San Antonio Transforms ED, Saves $1.5 Million with T-System

Impressive Results Led Sister Facility, Methodist Hospital, to Implement T-System’s Emergency Department Information System (EDIS)

DALLAS--(BUSINESS WIRE)-- Methodist Children’s Hospital in San Antonio transformed its emergency department (ED) through its partnership with T-System, Inc., the industry leader in clinical, business and IT solutions for emergency medicine. As a result of implementing T SystemEV, T-System’s emergency department information system (EDIS), Methodist Children’s saved $1.5 million in one year through improved documentation and increased efficiency, allowing clinicians to spend more time at the bedside. The results were so compelling that its sister hospital, Methodist Hospital, implemented T SystemEV less than a year later.

“T SystemEV makes it easy to access information from anywhere in the department, saving time and preventing a lot of duplication of work,” said Pam Dwyer, emergency department director for Methodist Children’s Hospital. “That allows our physicians and nurses to spend more time with each patient, which is incredibly important for a pediatric facility.”

Since implementing T SystemEV, Methodist Children’s has made significant progress towards improving key quality measures in its ED, including:

  • Reduced paper chart management from 11 hours to three hours per day
  • Streamlined patient discharge process from 18 minutes to six minutes per patient
  • Shortened patient transfer times from 20 minutes to three minutes per patient
  • Shortened patient follow-up calls from 10 minutes to four minutes per call
  • Increased documentation of infusions, increasing infusion charges by an average of $75,000 per month

As a result of implementing T SystemEV, Methodist Children’s was also able to meet the crisis-level patient volumes it saw during the H1N1 flu season. On an average month, the ED sees 5,000 patients. But during the H1N1 crisis, the ED saw as many as 8,000. There were as many as 75 patients in the waiting room at one time in September 2009.

“With T SystemEV, we were easily able to track patients throughout the department as we conducted five-level triage. There was no time wasted flipping endlessly through charts,” said Dwyer. “We literally could not have made it without T SystemEV – it saved us.”

The positive outcomes Methodist Children’s Hospital experienced from T SystemEV led its sister hospital, Methodist Hospital, to implement the EDIS in June 2010 to improve documentation and patient throughput. The results have been almost immediate.

“In the weeks since implementation, we’re already seeing improvements in documentation,” said Roberta Tremper, emergency department director for Methodist Hospital. “T SystemEV prompts you to document things you’d never think to write down on your own. It’s a wonderful way to document exactly what happens and what you’ve done. As a result, not only are we starting to generate more revenue, we’re spending more time with our patients.”

More information is available from T-System at

About T-System

T-System, Inc. sets the industry standard for clinical, business and IT solutions for emergency medicine, with approximately 40% of the nation’s emergency departments using T-System’s solutions. To meet the individual needs of hospitals, T-System offers both paper and electronic solutions for emergency medicine . These tools help clinicians provide better patient care, while improving efficiency and the bottom line. Today, more than 1,700 emergency departments rely on T-System’s gold standard content and workflow solutions. For more information, visit


T-System, Inc.
Corinne Tso
Director of Marketing
[email protected]
CRT/tanaka for T-System
Jenn Riggle
757-640-1982, ext. 25
[email protected]

KEYWORDS:   United States  North America  Texas

INDUSTRY KEYWORDS:   Technology  Data Management  Software  Health  Hospitals  General Health



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