PASADENA, Calif.--(BUSINESS WIRE)-- Kaiser Permanente Southern California’s Medicare Plan is ranked number 5 in the nation for member satisfaction, treatment, prevention and access, according to annual rankings of nearly 300 Medicare programs by the National Committee on Quality Assurance (NCQA), a private, non-profit organization dedicated to improving health care quality. NCQA’s “Health Insurance Plan Rankings 2010-11 – Medicare” is available at www.ncqa.org/rankings.
“This ranking reflects how our members feel about the quality of care they are receiving from us,” said Jeffrey Weisz, MD, executive medical director for the Southern California Permanente Medical Group. “Beyond the great teamwork and the best technology, it’s the person to person contact that is our most valuable tool for promoting good health.”
“Kaiser Permanente Southern California is the health care quality leader in the State because we make your good health our priority,” said Benjamin Chu, MD, president, Kaiser Permanente Southern California. “This report is an acknowledgement of the commitment our physicians, nurses, health care professionals and support staff demonstrate at every point of contact with our members.”
NCQA accredits and certifies a wide range of health care organizations and recognizes physicians in key clinical areas. Today, 70 percent of Americans in health plans are in an NCQA Accredited plan. Consumers can easily access healthcare quality information on NCQA Accreditation and Certification Web Site at www.ncqa.org, or by calling NCQA customer support at 888-275-7585.
ABOUT KAISER PERMANENTE
Kaiser Permanente is committed to helping shape the future of health care. We are recognized as one of America’s leading health care providers and not-for-profit health plans. Founded in 1945, our mission is to provide high-quality, affordable health care services and to improve the health of our members and the communities we serve. We currently serve 3.3 million members in Southern California. Care for members and patients is focused on their total health and guided by their personal physicians, specialists, and team of caregivers. Our expert and caring medical teams are empowered and supported by industry-leading technology advances and tools for health promotion, disease prevention, state-of-the art care delivery, and world-class chronic disease management. Kaiser Permanente is dedicated to care innovations, clinical research, health education, and the support of community health. For more information, go to: www.kp.org/newscenter.
ABOUT THE NATIONAL COMMITTEE FOR QUALITY ASSURANCE
Celebrating its 20th anniversary in 2010, NCQA is a private, nonprofit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA’s Healthcare Effectiveness Data and Information Set (HEDIS®) is the most widely used performance measurement tool in health care. NCQA is committed to providing health care quality information for consumers, purchasers, health care providers, and researchers.
Southern California Region
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