Ignoring disruptive doc behavior can hurt your bottom line

"I have never met a healthcare executive who wasn't continuously watching his or her bottom line. I also have never met a healthcare executive who could actually see the effect that poor physician-nurse relationships had on that bottom line," writes Kathleen Bartholomew, a healthcare culture specialist, in a recent post on our blog, Hospital Impact. "They all say the exact same thing: 'We have great physician-nurse relationships--only a few problem docs and we're addressing those.' What we have here is a failure of perception," she argues. "Unfortunately, hospitals only get serious about physician-nurse relationships after the sentinel event." Read the full blog post on Hospital Impact