Hospitals use 'navigators' to keep low-income patients informed

According to the American College of Surgeons, hospitals that want to receive accreditation from that organization must add patient navigators to the ever-expanding list of healthcare positions, reports Fox News. These social worker-type positions are designed to guide underserved populations through every step of their medical care. Hospitals in the Denver Health system, for instance, employ navigators to help low-income Latinos access medical care. These navigators accompany patients on doctor's visits, remind them about upcoming appointments, as well as help patients explore options to pay for costly procures. Article