Hospitals Turn to Data Analytics from ACS, A Xerox Company, to Support Medical Decisions, Improve Quality of Care

DALLAS--(BUSINESS WIRE)-- Software solutions from ACS, A Xerox Company (NYSE: XRX), are helping more than 1,500 health care providers make better use of the data they amass on a daily basis – from identifying and treating chronic disease, to eliminating a patient’s return trip to the hospital, to predicting and preventing medical complications.

Signings for ACS’ Midas+ software suite tripled in the first half of 2011 as providers used it to proactively collect and analyze information about physicians, patients and medicine to operate more efficiently and deliver better patient care. For example, Memorial Hermann Healthcare System, the largest not-for-profit health care system in Texas, saved $14 million using Midas+ to track and manage care of uninsured and Medicare patients.

“With the increased economic pressures facing health care today, hospitals can’t just collect data to comply with certain standards, we have to use it to change the way we deliver care,” said Pat Metzger, system executive, Care Management, Memorial Hermann. “Now we have a proactive solution to manage our data and analyze everything from dollars we were gaining or losing, to overall efficiency. The software was tailored to our business needs, and in doing so, we realized additional and unanticipated benefits.”

Using Midas+, Memorial Hermann created a care management system that collects up-to-date information on current and recently discharged patients – making it easier for the medical staff to check their “hunches” against patient data and information from peer hospitals and modify medical care, hospital practices or recommend a disease management program. Memorial Hermann and up to 700 other hospitals also use the Midas+ Data Vision product to compare performance to other hospitals, and determine which improvements would yield the most cost savings – such as avoiding re-admission or identifying unnecessary activities that add to the length of a patient’s stay.

“When you consider that 75 percent of U.S. health care costs go to patients with chronic diseases, using analytics to get ahead of and manage these diseases should be a priority for every hospital,” said Tom Simas, managing director for ACS’ Midas+ solutions. “Providers using Midas+ are collecting data to identify more cost effective, efficient ways to run their business, but they are ultimately impacting what matters most – patient care.”

Sutter Auburn Faith Hospital in California uses Midas+ to ensure the quality of patient care meets Core Measures, national standards that rate hospitals based on the results of the care provided, defined by the Centers for Medicare and Medicaid Services. Using Midas+, the hospital now uses patient information upon collection, instead of waiting two months to analyze data and make changes – making quality improvements and Core Measures compliance a part of the daily workflow.

About Xerox

Xerox Corporation is a $22 billion leading global enterprise for business process and document management. Through its broad portfolio of technology and services, Xerox provides the essential back-office support that clears the way for clients to focus on what they do best: their real business. Headquartered in Norwalk, Conn., Xerox provides leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. Through ACS, A Xerox Company, which Xerox acquired in February 2010, Xerox also offers extensive business process outsourcing and IT outsourcing services, including data processing, HR benefits management, finance support, and customer relationship management services for commercial and government organizations worldwide. The 134,000 people of Xerox serve clients in more than 160 countries. For more information, visit,, or For investor information, visit

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