Hospital honored with coveted Baldrige quality award

An Illinois hospital has been named one of seven Malcolm Baldrige National Quality Award winners for its achievements in funding, patient safety, outcome measures and community outreach. Advocate Good Samaritan Hospital won the award in part for earning an AA bond rating and contributing to Advocate Health Care's systemwide AA rating, while increasing its net operating margin to levels matching the top 10 percent of all hospitals nationwide.

"In my mind this is the most significant award the hospital has been honored to receive," Good Sam President David Fox told TribLocal.

The Downers Grove-based acute-care hospital also lowered risk-adjusted mortality rates to exceed the top-decile rank as measured by Thomson Reuters.

Other notable improvements and feats include cardiovascular care of patients, and high marks on patient and doctor surveys rating the hospital, notes TribLocal.

This year, 54 healthcare organizations applied for the Baldrige award--given by the U.S. Commerce Department's National Institute of Standards and Technology (NIST)--but only seven received follow-up site visits from experts, according to NIST Spokesperson Michael Newman.

Good Samaritan also recently was named one of the top 50 cardiovascular care institutions in the nation by Thomson Reuters and a Gold Award winner from the Lincoln Foundation for Performance Excellence, the state-level equivalent of the Baldrige award, according to TribLocal.

For more:
- read the TribLocal article
- check out this NIST press release announcing all the Baldrige winners
- here's Good Samaritan's Baldrige profile