Automated Appointment Reminders and Mobile Technology Amplifies the Quality of Patient Care and Delivers Patient Satisfaction
EXTON, Pa., Aug. 20, 2012 /PRNewswire/ -- HIT Application Solutions (HIT), a leading healthcare technology development company, announced today that South Jersey Healthcare (SJH) has contracted for Notifi®, an intelligent healthcare communication solution unique in its deployment of mobile technology.
Serving the community of southern New Jersey for more than 18 years, SJH boasts 2 hospital systems, outpatient care in more than 40 locations and numerous awards for service and clinical excellence. SJH Regional Medical Center is a state-of-the-art 262-bed facility offering leading edge medical care. SJH Elmer Hospital is a 96-bed treasured facility with a strong reputation for superior healthcare and exceptional patient satisfaction. SJH was designed with one goal in mind – to provide better care to patients every day.
SJH is nationally recognized for its dedication to quality care and patient satisfaction. "We are very excited about the potential Notifi's Appointment Reminders system provides to SJH," commented Tom Pacek, VP of Information Systems and CIO. "We are committed to making the patient experience within our health system as convenient and helpful as possible. Automating reminders for upcoming appointments using today's mobile technology increases the number of patients who are able to receive care in a timely manner."
The product development team at HIT is consistently broadening the scope of the Notifi Intelligent Communication Engine to produce intuitive healthcare communication solutions that makes sense in today's mobile arena. Notifi completely automates the patient notification process and is designed for ease of use, guaranteed full circle communications and supports e-mail based communications, text messaging as well as telephony for patients who prefer it. Each scheduled modality or procedure may have unique message content, frequency and escalation process in the event of no contact with the patient. Notifi Appointment Reminders supports the ability for the patients to easily confirm the appointment or to request a change of date/time.
Notifi delivers a complete patient experience. Outbound messages may include 'ease of contact' information including direct connection to the department and/or driving directions. The Notifi templates are specific to each procedure. Therefore reminder content may also include procedure specific prep instructions.
Notifi's intelligent, intuitive and innovative system enhances the overall patient experience. "SJH is one of the premiere healthcare organizations in the region. We are proud to have them as the newest client of our intelligent healthcare communication system, Notifi," commented Brian Biddulph-Krentar, President and CEO of HIT. "The Notifi solution will enable SJH to more effectively communicate with their patients reminding them of appointments and helping patients keep their scheduled appointments. The end result is vital diagnosis and treatments performed in a timely manner improving the overall quality of care."
Biddulph-Krentar added, "When you take a hospital facility that has built a reputation of clinical excellence and superior patient satisfaction, it makes sense they would partner with HIT to deploy Notifi as their communication solution. Notifi enhances the patient experience and facilitates timely clinical care increasing the efficiency and quality."
About HIT Application Solutions
HIT Application Solutions is a healthcare information technology company that provides innovative communications solutions for healthcare's mobile users. The company's flagship product, Notifi®, ensure fast, safe and convenient communications for patients, care providers and employees. Notifi is an enterprise-wide application that ensures that the right information is delivered to the right person at the right time. Based in Exton, Pennsylvania, the company was founded in 2004 and supports clients across the United States and Canada. Learn more about HIT at www.healthitservices.com.
SOURCE HIT Application Solutions