Service allows patients to receive emergency room wait times via their cell phones
MIAMI, Feb. 22, 2012 /PRNewswire/ -- ER Texting, a provider of turnkey text message services to the healthcare industry, was recently recognized in Emergency Physicians Monthly in their article, "10 Apps that Can Save a Patient's Life".
Speaking specifically to the importance of emergency room workflow, the magazine stated:
"Whether your ED (emergency department) is in a bustling metropolis or a rustic town, you have no doubt experienced shifts where you felt like you were the only emergency physician in the city. This has significant implications for patients if they cannot get treated in time. ERtexting (www.ERtexting.com) aims to help spread out the workload among EDs by enabling patients or caretakers to find out wait times on-the-go by texting their zip code to "437411" (4ER411). Try it out by texting the zip code "21212" to that number."
As Press Ganey ED surveys have demonstrated for four consecutive years, providing ED wait times improves patient satisfaction scores; delivers greater hospital transparency; provides for better load balancing and increased efficiency; and ultimately increases ED visits.
Today's patients are demanding more and more healthcare related information. Posting ED wait times aligns with consumers' expectations and is a determining factor when selecting a hospital for emergency care.
About ER Texting
ER Texting provides texting services to hospitals and urgent care facilities that want to post their emergency room wait time and allow consumers to access those times via text message. By virtue of its dedicated and highly recognizable SMS short code 4ER411, ER Texting offers a complete, secure, compliant and integrated texting and marketing platform. For more information on ER Texting and our capabilities, please visit www.ERtexting.com.
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SOURCE ER Texting