DrScore: Physicians Should Tap into iPads, Smart Phones and Handheld Mobile Devices to Improve Patient Satisfaction

Doctors can ask Santa to tuck tech-savvy gifts in their stockings this year

WINSTON-SALEM, N.C.--(BUSINESS WIRE)-- Doctors will definitely appreciate an iPad — or any other state-of-the-art handheld mobile device — in their Christmas stockings this year. With sleek styles and a wide range of medical apps, the devices allow physicians to easily interact with patient medical records, explain diseases and medical procedures — and encourage their patients to rate them at the online doctor rating website DrScore.com.

DrScore.com has seen traffic to its Web site triple in 2010 with more physicians tapping into mobile ...

DrScore.com has seen traffic to its Web site triple in 2010 with more physicians tapping into mobile devices such as iPads to access patient feedback provided on the site to improve patient care. (Photo: Business Wire)

“These days, you are just as likely to find doctors carrying iPads in their white coat pockets along with their stethoscopes,” says patient satisfaction expert Steve Feldman, M.D., founder of DrScore.com. “After using the device to explain a patient’s condition or make notes in the medical record, the physician can click on the I Need a Doctor app or log on to www.drscore.com and ask the patient to take the quick patient satisfaction survey that looks at key metrics such as overall satisfaction, time spent with doctor, thoroughness of the appointment, appointment follow-up and overall communications, friendliness of the staff and wait time.”

During 2010, DrScore has seen traffic to its website triple, with more physicians actively using the patient feedback provided on the site to improve patient care. “We always encourage physicians to be proactive and invite their patients to rate them online while making it as easy as possible for them to do so,” Dr. Feldman explains. “Our research at DrScore shows that patients are more satisfied when they feel their physician cares, and devices such as the iPad help break down barriers to communication and provide a shared experience for the physician and patient, leading to a better health care experience for all.”

About DrScore.com

Founded by Steve Feldman, M.D., DrScore.com is an interactive online survey site where patients can rate their physicians, as well as search for a physician by specialty. DrScore’s mission is to improve medical care by giving patients a forum for rating their physicians, and by giving doctors an affordable, objective, non-intrusive means of documenting the quality of care that they provide. For more information, visit http://www.drscore.com. You can also visit DrScore’s blog, become a fan of DrScore on Facebook or follow DrScore on Twitter @DrScoredotcom.

Photos/Multimedia Gallery Available: http://www.businesswire.com/cgi-bin/mmg.cgi?eid=6548827&lang=en



CONTACT:

For DrScore
Leigh Ann McDonald Woodruff, 336-253-3203, [email protected]
Laura Burrows, 336-575-6757, [email protected]

KEYWORDS:   United States  North America  North Carolina

INDUSTRY KEYWORDS:   Technology  Software  Practice Management  Health

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DrScore.com has seen traffic to its Web site triple in 2010 with more physicians tapping into mobile devices such as iPads to access patient feedback provided on the site to improve patient care. (Photo: Business Wire)

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