Dell Launches New Cloud-Based Services for Hospitals and Physician Practices


  • Cloud-Based Services will simplify information access and sharing from the point of care to the data center and business office for more efficient healthcare
  • Dell and newly-acquired InSite One introduce cloud-enabled medical image archiving-as-a-service
  • Dell and Microsoft to develop on-demand reporting and analytics for community hospitals

ROUND ROCK, Texas, Feb. 21, 2011 - Dell is delivering new cloud-based services to simplify secure information access and sharing for physicians and hospitals and improve healthcare efficiency from the point of care to the data center and business office. The service offerings are designed for hospitals and physician practices that want to focus less on managing information and more on using it to improve patient care and to maximize reimbursements. 

The subscription-based cloud-enabled service solutions build on Dell's integrated solutions for healthcare and include:  

Archiving-as-a-Service. Dell's Unified Clinical Archiving (UCA) solution is now available through the private cloud with Dell's recent acquisition of medical archiving cloud leader InSite One.  Medical image data in North America is projected to grow more than 35 percent annually to reach nearly 2.6 million terabytes by 20141.  By consolidating and moving archiving to the cloud with flexible per-study pricing, hospitals reduce data storage and retention costs and free up resources for critical business objectives, thereby improving the delivery of healthcare. Importantly, Dell's standards-based, cloud-enabled UCA service overcomes the chief barriers to image sharing - silos created when hospitals and hospital networks use multiple clinical applications such as Picture Archiving and Communications Systems (PACS). Dell data migration services also simplify the transition to the private cloud for healthcare organizations while Dell's recovery/backup solution ensures that information is managed safely and securely in support of HIPAA compliance and Protected Health Information protection. These secure, cloud-based Unified Clinical Archive services are available now.   

Analytics and Reporting-as-a-Service. Dell is collaborating with Microsoft to develop a subscription-based analytics, informatics and Business Intelligence (BI) solution that will provide community hospitals with a consolidated view of patient information, helping further promote compliance with state and federal reporting requirements. The solution will combine Microsoft Amalga, a health intelligence platform, with Dell's cloud infrastructure and expertise in informatics, analytics and consulting. Dell's solution will provide hospitals with a Quality Indicator System (QIS), which goes beyond the CMS-required metrics to deliver advanced alerts and reduce the likelihood of missing metrics. The QIS will capture data as a patient enters the hospital, determine which quality measures may apply to the patient, and enable the hospital to track and measure compliance to those quality metrics throughout the patient's stay.  It will also simplify quality-of-care reporting required by Medicare and Medicaid for maximum reimbursement.  The offering will mark the first time the Microsoft Amalga platform will be available as a service, making its price point attractive to community hospitals that typically don't have the purchasing power previously required for robust analytic and reporting tools.  These solutions will be available later this year.

Platform-as-a-Service. Dell's MSite solution gives hospitals using MEDITECH access to the Health Care Information System (HCIS) software through the cloud. With MSite, Dell hosts MEDITECH applications in a state-of-the-art private cloud and provides technical and applications support, maintenance and disaster recovery at a predictable monthly cost. MSite also allows hospitals to more quickly and cost-effectively upgrade to newer versions of MEDITECH by alleviating upfront investment and ongoing maintenance costs associated with running the platform onsite. Dell's MSite solution is available today.  

To simplify and secure access to clinical information at the point of care, Dell, in collaboration with MEDITECH, has developed a virtual-desktop solution for MEDITECH hospitals known as Mobile Clinical Computing (MCC) for MEDITECH. The virtual desktop reduces PC management costs, provides for full single sign-on and session mobility, and eliminates the need for local storage, thereby reducing the risk of data loss or security breaches. Dell is helping MEDITECH and its hospitals simplify application management and scale performance with virtualization and private cloud computing. Dell's virtual desktop solution for MEDITECH users is available today, and demonstrations will be available in the Dell and VMware booths at HIMSS. 

EMR-as-a-Service. Today, Dell's private cloud hosts EMR and practice management software for more than 40,000 clinicians as a part of its integrated EMR solution for hospital-affiliated and employed physicians. 

Dell's open, capable and affordable cloud solutions for the Virtual Era extend from virtualization of IT resources to the deployment and use of private or public clouds. Dell's cloud solutions portfolio is designed to help customers maximize IT investments and efficiently scale their computing infrastructure to meet dynamic business and information demands. Additionally, Dell's recent purchase of SecureWorks, a world-class Security-as-a-Service provider, creates the foundation for Dell solutions that incorporate security into all aspects of how customer applications and data are deployed and managed. The Dell cloud solutions portfolio includes cloud consulting services; software-as-a-service; platform-as-a-service; infrastructure-as-a-service and servers and storage optimized for the cloud. 

Dell is bringing the scaling and efficiency advantages of the cloud to its healthcare customers today. Customers such as Saint Barnabas Healthcare System are capitalizing on its advantages.  InSite One's InDex vendor neutral archive connects Saint Barnabas' six hospital system into a single, enterprise-wide, long-term data cloud storage solution by consolidating data silos into a secure, easily accessible archive for the entire Saint Barnabas Health Care System. 


"InSite One's long-term archiving solution allows Saint Barnabas to connect all the hospitals in the system with the ability to share data by simplifying our IT infrastructure for the first time through consolidation and automation, preparing us for any future requirements," said James Wortman, Corporate Director of Enterprise Imaging & Cardiovascular Information Technology & Services for Saint Barnabas Health Care System. 

"Community hospitals and physician practices are less likely to meet meaningful use timelines if they rely solely upon onsite implemented solutions. Remote Hosting, SaaS and cloud-based services offer pragmatic alternatives that can rapidly accelerate an organization's time to value," said John-David Lovelock, Research Vice President for Healthcare, Gartner.  

"The cloud puts the emphasis where it should be for every medical professional and medical facility -- using information to care for patients and using information to improve the way we care for them," said Dr. John Halamka, CIO, Beth Israel Deaconess Medical Center and Dell Healthcare and Life Sciences Advisory Board member. "Small practices want to care for patients, not manage servers. The cloud empowers clinicians with low cost, high reliability solutions, enabling doctors to focus on the patient and not on the hardware in their office." 

"With the cloud, Dell is putting the emphasis where it should be for medical professionals and healthcare organizations-using information to improve care for patients and using informatics to improve the way we care for them," said Jamie Coffin, Ph.D., vice president and general manager of Dell Healthcare and Life Sciences. 

 "Dell is delivering the integrated solutions that address gaps in the marketplace and information gaps in our healthcare system," said Berk Smith, vice president, Dell Healthcare and Life Sciences Services. "We are providing innovative solutions through innovative delivery. The cloud provides the infrastructure that makes solutions-as-a-service possible so that healthcare organizations and care providers focus on how to best use patient information, not how to manage it." 

Dell and recently acquired InSite One will showcase healthcare solutions at HIMSS, Feb. 20-24 in booths #3401 and #2363. Connect with Dell during HIMSS on Twitter at @DellHealth. 



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1 ESG Research:  North American Healthcare Provider Information Market Forecast 2010-2015, Sept. 2010. 

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