SMITHVILLE, TN. August 6, 2013. DeKalb Community Hospital has been named a 2013 Excellence through lnsight award recipient for “Most Improved Overall Emergency Department Satisfaction” by HealthStream, Inc. (NASDAQ: HSTM). A formal presentation of the award will be made during HealthStream’s annual customer Summit on October 17 in Nashville, TN, according to Sue Conley, the hospital’s Chief Executive Officer.
DeKalb Community Hospital was awarded this honor for its commitment to excellence in patient care, according to HealthStream CEO Robert A. Frist, Jr. “We applaud DeKalb Community Hospital’s high-level commitment to excellence in healthcare – and we are pleased to recognize their achievement through our presentation of an Excellence through Insight award.”
To qualify for an award, a hospital must have been a patient satisfaction-tracking client of HealthStream in 2012, scored in the 75th percentile or higher, and surveyed a minimum of 100 patients. DCH was chosen for receiving the highest ratings in the small hospital category for most improved ER patient satisfaction.
“We’re very proud of DeKalb Community Hospital’s achievement,” said Mark Medley, President of Hospital Operations for Capella Healthcare, of which DCH is a part. “The staff has worked very hard in continuing to elevate the level of care available. Knowing that patients are pleased with the care they receive is certainly a very important indicator of success.”
“On behalf of all of our hospital’s staff members, I am honored to accept this award,” said Conley. “Receiving national recognition such as this affirms our staff’s compassionate service and hard work. While it’s certainly a compliment to all of our Emergency Department employees and physicians, it also recognizes the hard work of staff throughout the hospital who help provide care for our emergency patients, such as radiology and the laboratory.”
About DeKalb Community Hospital
DeKalb Community Hospital is a part of the Capella-Saint Thomas system of hospitals, a joint venture between Capella Healthcare and Saint Thomas Health, along with sister hospitals River Park Hospital in McMinnville, Highlands Medical Center in Sparta and Stones River Hospital in Woodbury. Established in 1969, DCH is a 71-bed hospital located in Smithville offering 24-hour emergency services and comprehensive diagnostic, medical, surgical and rehabilitative services. Accredited by The Joint Commission, DCH is part of the Saint Thomas Stroke Network. For more information, visit http://www.DeKalbCommunityHospital.com
About HealthStream
HealthStream (NASDAQ: HSTM) is dedicated to improving patient outcomes through the development of healthcare organizations’ greatest asset: their people. Our unified suite of software-as-a-service (SaaS) solutions are used by, collectively, over three million healthcare employees in the U.S. for training and learning management, talent management, performance assessment, and managing simulation-based education programs. Our research solutions provide valuable insight to healthcare providers to meet HCAHPS requirements, engage their workforce, and enhance physician alignment. Based in Nashville, TN, HealthStream has additional offices in Laurel, MD; Austin, TX; and Brentwood, TN. For more information, visit http://www.healthstream.com or call 800-933-9293.
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