Anthem Blue Cross Introduces Tool to Help Reduce Costs and Bring Administrative Efficiencies to California Physicians and

Rollout of Availity® Health Information Network and CareProfile® Will Benefit Physicians and Patients

WOODLAND HILLS, Calif.--(BUSINESS WIRE)-- Anthem Blue Cross announced today it is introducing a new information network that will bring efficiencies to the state’s health care providers while helping to reduce costs. Anthem is rolling out the Availity network at no charge to physicians and hospitals across the state, streamlining the administrative interactions between health care providers and health plans.

With Availity, health care providers in Anthem’s network can use a secure, Web-based exchange to quickly and easily:

  • Obtain current insurance coverage information on patients (including eligibility and benefits)
  • Submit claims online
  • Monitor the status of claim submissions
  • Access patient clinical history and care alert messages

Physicians also will have access to CareProfile®, Availity’s claims-based electronic medical record that provides 24 months of a patient’s most recent medical history. CareProfile provides a view of a patient’s care across providers, including office visits, hospitalizations, diagnoses and procedures, medications, lab results, radiology history and immunizations. For example, CareProfile makes it easy for a specialist to see what medications a patient has been prescribed by other doctors, allowing the specialist to prevent possible adverse drug interactions. The clinical messages help foster the physician-patient relationship by increasing awareness of disease symptoms, health risks and compliance with best practices.

“Making patient information more readily available to providers is important in helping improve efficiency and quality in health care,” said Pam Kehaly, president of Anthem Blue Cross. “Availity’s efficiencies allow providers to spend more time with patients, not managing paperwork, ultimately reducing health care costs while improving patient outcomes.”

Russ Thomas, chief executive officer for Availity, says, “Anthem Blue Cross is underscoring their commitment to help providers manage their business even more efficiently in response to the financial pressures of health care reform. Ultimately, patients are the winners in this scenario, as great efficiency can drive better outcomes at lower costs. Availity helps providers get connectivity to the information they need, and Anthem supports system-wide efficiencies. It’s a great partnership.”

About Anthem Blue Cross

Anthem Blue Cross is the trade name of Blue Cross of California. Anthem Blue Cross and Anthem Blue Cross Life and Health Insurance Company are independent licensees of the Blue Cross Association. ® ANTHEM is a registered trademark of Anthem Insurance Companies, Inc. The Blue Cross names and symbols are registered marks of the Blue Cross Association. Also follow us on Twitter at, on Facebook at, or visit our YouTube channel at

About Availity, LLC – Patients. Not Paperwork.®

A leader in health care technology and information exchange, Availity optimizes information exchange among multiple health care stakeholders through a single, secure network. The Availity® Health Information Network encompasses business and clinical services, supporting both real-time and batch electronic data interchange via the Web and business-to-business (B2B) integration. For more information, including an online demonstration, please visit or call 1.800.AVAILITY (282.4548).


Anthem Blue Cross
Darrel Ng
[email protected]
Shannon Thuren
(904) 470-4545
[email protected]

KEYWORDS:   United States  North America  California

INDUSTRY KEYWORDS:   Practice Management  Health  Hospitals  Professional Services  Insurance  General Health