Anthem Blue Cross and Blue Shield in Virginia Adjusts Health and Pharmacy Guidelines for Members Affected by Hurricane Sandy

Anthem Blue Cross and Blue Shield in Virginia Adjusts Health and Pharmacy Guidelines for Members Affected by Hurricane Sandy

<0> Anthem Blue Cross and Blue Shield in VirginiaScott Golden, 804-787-0740 </0>

Anthem Blue Cross and Blue Shield in Virginia today announced revised medical and pharmacy guidelines to help members who are directly impacted by Hurricane Sandy. These revised guidelines are effective until Nov. 12, 2012.

Members affected by the hurricane should seek medical assistance wherever it is available and have their medications refilled at any pharmacy or shipped to them at an alternative address. For medical emergencies, members should dial 911 or seek the nearest emergency room, or use urgent care centers where appropriate.

Throughout the state of emergency, all providers caring for affected members will be considered “in-network” providers, and affected members will not be required to satisfy prior authorization, pre-certification or referral requirements during this time.

For impacted members, Anthem is:

Anthem is making its Employee Assistance Program (EAP) resources available to all of its members regardless of their policy type to help individuals and families coping with Hurricane Sandy. These complimentary resources include telephone-based counseling, online resources focused on dealing with hurricanes and natural disasters, and assistance locating needed services.

Any Anthem member can access the EAP program by calling or by visiting and log-in using the word “Sandy” to access the resources on-line.

Anthem Health Plans of Virginia, Inc. trades as Anthem Blue Cross and Blue Shield in Virginia, and its service area is all of Virginia except for the City of Fairfax, the Town of Vienna, and the area east of State Route 123. Anthem Blue Cross and Blue Shield and its affiliated HMO HealthKeepers, Inc. are independent licensees of the Blue Cross Blue Shield Association. ®ANTHEM is a registered trademark of Anthem Insurance Companies, Inc. The Blue Cross and Blue Shield names and symbols are registered marks of the Blue Cross and Blue Shield Association. Additional information about Anthem Blue Cross and Blue Shield in Virginia is available at . Also, follow us on Twitter at , on Facebook at , or visit our YouTube channel at .