AltaMed Taps Health Access Solutions to Provide Coordinated Care Platform

Los Angeles-Based Provider Selects Health Access Solutions’ Web-Based Technology to Speed Transition to Patient-Centered Model of Care and Enhance Communications Across Its Network

LOS ANGELES & FOSTER CITY, Calif.--(BUSINESS WIRE)-- AltaMed Health Care Services, which has delivered quality care to the underserved communities of Southern California for more than 40 years, and Health Access Solutions, offering a Web-based multidisciplinary care coordination platform, today announced they will enter into a strategic relationship to improve care coordination across AltaMed’s network of staffed clinics, independent physician practices and community-based health centers. The announcement was made at the annual California Association of Physician Groups (CAPG) Healthcare Conference in Palm Desert, Calif.

In 2010, CAPG added Health Access Solutions to its group purchasing organization, recognizing the value of the company’s integration of Access Express™ care management software and Excelicare™ clinical functionality. This first-of-its-kind platform is capable of enabling deeper levels of clinical integration and care coordination across diverse delivery enterprises such as primary care medical homes and accountable care organizations (ACO).

The largest independent Federally Qualified Community Health Center in the U.S., AltaMed delivers primary medical care, dental clinics and complete senior long-term care services to more than 100,000 families at 43 sites across Los Angeles and Orange counties each year. Attuned to evolving clinical and reimbursement models, AltaMed will build upon its electronic health record system, which is widely deployed throughout its primary care physician network. The relationship with Health Access Solutions will allow AltaMed to expand care communication capabilities among staffed facilities and partner IPAs (independent practice associations) to improve care coordination and maintain a patient-centered model of care across its entire delivery network.

“We are delighted with the extensive functionality that the Health Access Solutions’ platform offers,” says Martin Serota, MD, VP and CMO of AltaMed. “It will help us to create a clinically integrated organization, supporting our efforts to improve clinical workflows and clinical decision-making.”

President and CEO Cástulo de la Rocha, JD, says, “This strategic relationship further leverages AltaMed’s continuing investments in information technology to improve patient care for the population we serve.” He adds, “This is more than a technology purchase for us; this is the beginning of a truly transformative process.”

“Deploying the Health Access Solutions’ platform will help AltaMed fulfill its vision of being a completely integrated, patient-centered organization,” says Randall Frakes, CEO of Health Access Solutions. “We are pleased that our offerings are so well aligned with AltaMed’s strategic direction, and look forward to a long and successful partnership.”

About Health Access Solutions

Founded in 2000, Health Access Solutions delivers a patient-centric care coordination platform that enables physicians, hospitals, payers and patients to collaborate across the care continuum. Access Express™ and Excelicare™ together provide clinical and care management solutions to organizations in the U.S., Puerto Rico, Canada and the U.K., accounting for more than 31,000 healthcare providers as well as eight million patients and health plan members. The company’s integrated care coordination platform was designed from its inception to support patient-centric care collaboration models such as the medical home and Accountable Care Organization. Marketed under the Access Express Care Management and Excelicare Clinical Management brands, the transformative Web-based platform enhances clinical decision making through evidence-based clinical decision support and treatment reminders; gaps-in-care alerts; medication and care plan adherence notifications; and real-time quality dashboards, analytics and reporting for individual and patient populations. In addition, it enables secure patient access to summaries of current medical record information, while offering patients the ability to easily communicate online with care providers and office staff for appointment and refill requests or other secure communications. For more information, visit

About AltaMed Health Care Services

AltaMed has delivered quality care to the underserved communities of Southern California for more than 40 years. The largest independent Federally Qualified Community Health Center in the U.S., AltaMed documents more than 650,000 annual patient visits through its 43 sites in Los Angeles and Orange Counties. Accredited by the Joint Commission, AltaMed serves the entire family with primary medical care, dental clinics and complete senior long-term care services, including Adult Day Health Care Center (ADHC) services, senior case management, and the Program of All Inclusive Care for the Elderly (PACE). AltaMed also delivers disease management programs, health education, youth services, specialty HIV/AIDS care and substance abuse treatment. Committed to patient-focused care delivered through a caring team of culturally competent health care professionals, AltaMed’s integrated system emphasizes prevention and healthy living, and is designed to reduce health care disparities and avoid unnecessary trips to emergency rooms or other more costly forms of care.


For Health Access Solutions
Dodge Communications
Kat McDavitt, 770-576-2541
[email protected]
Health Access Solutions
David Murphy, 650-358-5759
[email protected]
AltaMed Health Care Services
Luis Lopez, 213-840-9312
[email protected]

KEYWORDS:   United States  North America  California

INDUSTRY KEYWORDS:   Technology  Data Management  Software  Practice Management  Health  Hospitals