99 Million E-Empowered Consumers are Using Online Information and Tools to Take a More Active Role in Their Healthcare
Manhattan Research Releases the Tenth Version of its Landmark Study of U.S. Consumer Online Health – Webinar November 16 November 9, 2010, New York, NY – As consumer use of online information has skyrocketed over the past decade, many have felt that the availability of this information changed the balance of power in the patient-physician relationship by enabling the consumer to take a more active and informed role in their healthcare decision making. In this year's tenth edition of the Cybercitizen Health® U.S. study, pharmaceutical and healthcare market research company Manhattan Research sought to quantify the impact the Internet was having on how consumers manage their health by identifying a population of "E-Empowered Consumers." E-Empowered Consumers have done one of the following activities as a result of the information or tools they found online: challenged their doctor's treatment or diagnosis; asked their doctor to change their treatment; discussed information found online at a doctor’s appointment; used the Internet instead of going to the doctor; or made a healthcare decision because of online information. In 2010, 99 million U.S. adults are E-Empowered Consumers. "We've known for years that the Internet was empowering consumers to play a more active role in their healthcare, but this study quantifies how that is happening - both in and out of the physician's office," said Meredith Ressi, VP of Research at Manhattan Research. "Ten years ago when we first conducted this study, medicine was primarily physician-centric, with the doctor acting as the primary health information source used by most consumers. When consumers do go to the doctor, they are able to have more informed conversations about their care, thanks to the availability of online information." Manhattan Research also found that the patient groups most likely to be e-empowered were consumers with mental health or pain-related conditions. "This is not surprising given how difficult diagnosis and treatment can be for patients with these conditions," Ressi says. "In the absence of clear diagnostic measures for these conditions, it is often up to consumers to advocate for themselves to get the help they need." Register for the Cybercitizen Health® U.S. v10.0 Webinar – November 16 at 11am EST Ressi will review the Cybercitizen Health® U.S. v10.0 market research and strategic advisory service and key topics covered in the study during a complimentary webinar on Tuesday, November 16 at 11am EST. Register here: https://www2.gotomeeting.com/register/557208922. About Cybercitizen Health® U.S. v10.0 Cybercitizen Health® U.S. v10.0 was fielded in Q3 2010 among 8,606 U.S. adults (age 18+). Key topics include media consumption and Internet behaviors; smartphone ownership; online health resources; social media and mobile devices for health; physician interaction; pharmaceutical websites; DTC advertising; and influence of the Internet on health decisions. Data can be segmented across more than 60 condition groups. For more information, please email [email protected], call 1.888.680.0800, ext 2, or visit www.manhattanresearch.com/cch. About Manhattan Research Manhattan Research, a Decision Resources, Inc. company, is a global pharmaceutical and healthcare market research and strategic advisory firm and conducts annual research studies covering eHealth trends among physicians and consumers, including Taking the Pulse® U.S., Taking the Pulse® Nurses, Taking the Pulse® Europe, Taking the Pulse® Asia, Cybercitizen Health® U.S., Cybercitizen Health® Europe, ePharma Consumer®, and ePharma Physician®. Broad consumer and physician research is complemented by targeted analysis for over 100 consumer therapeutic segments and physician specialist segments. For more information, please contact [email protected] or visit www.manhattanresearch.com. About Decision Resources, Inc. Decision Resources, Inc. is a cohesive portfolio of companies that offers best-in-class, high-value information and insights on important sectors of the healthcare industry. Clients rely on this analysis and data to make informed decisions. Please visit Decision Resources, Inc. at www.decisionresourcesinc.com. ### All company, brand, or product names contained in this document may be trademarks or registered trademarks of their respective holders.