Use of care coordinators, technology can cut lengths of stay

A standalone community hospital in the Chicago area has been able to deploy technology and new staff to improve patient flow to the point that average length of stay was reduced and the hospital's overall culture was improved. Northwest Community Health's Aims for Excellence program hired 60 care coordinators to oversee patient scheduling from admission to discharge, while a central control center is used to provide scheduling and updates to patients directly. The average length of stay dropped from 4.2 days to 3.93 days as a result. Read the full article at FierceHealthcare



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