Today, backed by giants like Google and Microsoft, "personal health records" are finding a place in the spotlight. PHRs--web-based health records maintained by patients--are being touted as a means of making sure providers have access to critical health information even when they're far away from their paper medical records. However, they may also have an impact on the accounts receivables management strategies pursued by healthcare providers, according to Michael Klozotsky, an analyst with Kaulkin Ginsberg, which advises the medical ARM industry. Article