Once confined to department stores and other retail chains, the Obama Administration will use "mystery shoppers" to access how difficult it is for patients to access primary care physicians, reports The New York Times. Government workers plans to schedule 4,185 appointments in nine states.
"This study is an effort to better understand the problem and make sure we are doing everything we can to support primary care physicians, especially in communities where the need is greatest," said Christian J. Stenrud, a U.S. Department of Health & Human Services spokesman. FierceHealthcare Article