How our hospital is enhancing staff morale, teamwork

By Scott Kashman

Recently I asked for our employees, volunteers and physicians to share their wishes. That is, share their wishes for their department, our hospital and health system.

Of course, they listed items related to more staff, money, capital and space. Those we all expect and know they are ongoing balances we need to address. What struck me was the number of wishes without a cost including: recognition, acknowledgment and accountability.

Some things we are doing towards making these wishes come true:

1. Recognizing team members for their efforts and contributions
This can take place through leadership rounds, town halls, safety huddles, department meetings and personal letters. Use forums that encourage everyone to share their concerns and opportunities for improvement towards the system's goals.


Suggested Articles

Silicon Valley giants are building software and technology tools to serve as trusted healthcare resources in the ongoing COVID-19 outbreak.

An advisory group to ONC is standing up a coronavirus task force to tackle privacy and interoperability issues impeding frontline clinicians.

The coronavirus pandemic puts a spotlight on some of the biggest risks for states seeking to roll out Medicaid block grants, a new analysis shows.