How community hospitals can rebuild trust

Community hospitals can sometimes lose trust from their patients overnight due to high infection rates and other issues. Facilities that are in that situation have seven ways to try and rebuild it, according to Becker's Hospital Review. Among them: Be transparent and communicate to show that hospital leaders take the situation seriously when incidents such as infectious-disease outbreaks occur; share stories of the good work the hospital is doing; and listen to what community members say in informal settings and be willing to respond. Read the full article at FierceHealthcare

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