Email overload costs medical centers millions

Providers lose millions of dollars a year and experience a drop in productivity because of the amount of time medical staff spend checking email, according to a new study by the Journal of American Medical Association. The study revealed some physicians receive more than 2,000 mass-distribution emails a year. If each of Penn State College of Medicine's 629 physicians spent just 90 seconds examining each of those emails, the system would lose up to $3.1 million. The study's authors recommended organizations apply spam filters for such internal emails and provide listservs for specific audiences that includes an ability to opt-out. Article

 

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