Davies winner Horizon Family Medical Group: EHR brings workflow efficiencies, ROI

EHR system
Credit: pandpstock001

By implementing a new EHR system, Horizon Family Medical Group not only improved workflow, but also netted a positive return on investment. The network of ambulatory care providers earned a 2016 HIMSS Ambulatory Davies Award for exceptional use of health information technology.

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HFMG paid "in the mid six figure range" for the initial EHR implementation, most of which was "offset by Meaningful Use dollars initially," according to a case study (PDF) that was part of its application for the award. Begun in 2012, it captured revenues in “the seven figure range” within a few years.

While the implementation of the new EHR "had its obvious challenges," according to the case study, outcomes have improved. The company cut 30-day readmissions rates 30 percent, saw excessive alcohol consumption drop 18 percent for at-risk patients and boosted provider time with patients by 27 percent, according to HIMSS.

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The revenues were generated from a pool of incentive dollars for providers that:

  • Participated in value-based payment and patient-centered medical home models
  • Upgraded EHR systems
  • Complied with Meaningful Use standards.

The case study added that it aims to achieve a physician quality reporting system score at least one standard deviation above average, which results in 2 percent to 4 percent higher reimbursements from Medicare. 

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