Epic Systems is the top-ranked vendor in the 2010 "Best in KLAS" report from industry analyst KLAS Enterprises. Epic, the closely held, Verona, Wis.-based EMR vendor with a knack for winning contracts at major health systems, posted an overall performance score of 87 out of 100, and won the categories of best acute care EMR, best ambulatory EMR for organizations with more than 100 physicians, best pharmacy system, best radiology information system, best patient accounting/patient management system and best practice management system in the 100-plus physician category.
Picis, which was purchase by UnitedHealth Group subsidiary Ingenix this year, took second place, while Philips Healthcare came in third. Hayes Management ranked highest among services firms, with a score of 90.5, followed by Vitalize Consulting Solutions and staffing, outsourcing and consulting firm CTG.
The 2010 Best in KLAS Awards, for the first time, honor vendors for overall software suites and disclosure levels. "The disclosure levels provide a transparent view into the vendor's willingness to share a complete client list with KLAS, which provides a more inclusive assessment of their products' performance," KLAS President Adam Gale says in a press release. "We believe these additions bring clarity to providers when making healthcare technology decisions."
Other notable EMR category winners include:
- Ambulatory EMR (26-100 Physicians): eClinicalWorks EMR
- Ambulatory EMR (6-25 Physicians): Greenway Medical PrimeSuite Chart
- Ambulatory EMR (2-5 Physicians): e-MDs Chart
- Cardiology: Digisonics DigiView
- Document Management and Imaging: MedPlus ChartMaxx
- Emergency Department: Wellsoft EDIS
- Homecare: Homecare Homebase
- Laboratory: Siemens Novius Lab
- Speech Recognition: Nuance eScription