Following a four-month survey of 30,000 healthcare records professionals, physician practice administrators, and hospital leaders in the information technology arenas, Black Book Rankings has compiled its findings evaluating the highest ranked electronic health and electronic medical records (EHRs/EMRs) for inpatient organizations in 2011.
The New York-based technology market researcher narrowed down its results to the top 20 EHR vendors in each of 10 categories from a field of over 400 qualified healthcare software firms. The company used 18 key performance indicators.
Black Book evaluated vendors with the highest scores in customer experience in the areas of certification-required EHR functionalities, and administrative, clinical workflow, and documentation functionalities. According to the survey findings:
- Top three customer-experience ranked EHR vendors for hospitals under 100 beds were CPSI, HMS, and Healthland Clinicals.
- Top three ranked EHR vendors for community hospitals 101-249 beds were Dell, Cerner and Quadramed.
- Top three ranked EHR vendors for academic teaching hospitals and major medical centers with 250-plus beds were Dell, Epic, and Siemens.
- Rounding out the top ranking inpatient EHR firms for 2011 were: CareFusion, CliniComp, Dr First/Rcopia, Eclipsys, GE, iSoft, Keane, McKesson, MED3000, Meditech, Medsphere, Microsoft, NextGen, Prognosis EHR, Relware, Sajix iHelix, SOWSIA, and Telus.
In an add-on survey, effectiveness in three areas of meaningful use--computerized provider order entry, nursing automation, and medical administration--were also identified by hospital IT leaders currently implementing EHR. Top MU implementation standouts were Dr First/Rcopia, Meditech, Dell, NextGen, CPSI, Epic, McKesson, Siemens, Quadramed, and Cerner.