Margaret Dick Tocknell

Margaret Dick Tocknell

Stories by Margaret Dick Tocknell

Insurers work to improve health literacy

Healthcare insurance is confusing enough for consumers who have a long history of coverage. It is even more so for the newly insured—the eight million Americans who purchased their insurance through the healthcare marketplace.

GAO report cites lack of planning, oversight for Healthcare.gov

HealthCare.gov was developed without effective planning or oversight--and unless the Centers for Medicare & Medicaid Services takes steps to improve contract management and governance, upcoming open enrollment periods could face problems, according to areportreleased today by the Government Accountability Office. The report also highlights five recommendations for CMS.