Frederick Southwick

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Frederick Southwick

Stories by Frederick Southwick

6 factors that lead to human error

In medicine, mistakes can cost lives. If prevention is truly part of the cure, it would benefit hospitals to identify the factors which lead to human error and implement measures to reduce serious mistakes.

What healthcare can learn from the car industry

Too often, everyone assumes the work is being done correctly and that each person knows his or her role. Many customer-supplier relationships are undefined and dysfunctional, and caregivers generally assume they are not empowered to make changes to specific processes.