If the average patient's ability to understand medical information is poor, the U.S. public's comprehension of the current healthcare/insurance system is in dire need of improvement.
Hospitals and other organizations can learn a lot from newly retired Yankees great Derek Jeter when it comes to branding themselves as winners, according to an article in Forbes.
There's more to opening a new hospital than laying the cornerstone and completing construction, the CEO of the new Victory Medical Center Fort Worth in Texas writes in an article published by Becker's Hospital Review.
Lansdale (Pennsylvania) Hospital, part of the Abington Health system, has fired an emergency room technician who posted pictures of patient X-rays and two severed fingers and described different patients in her Twitter account, according to insurancenews.net via the Philadelphia Inquirer.
Reputation plays a key role in consumer preference when it comes to acute care hospitals, author Susan Neisloss wrote in a recent Hospitals & Health Networks article. To preserve your hospital's reputation, she suggested three elements to a crisis management plan.
The CEO of HealthFair, which offers mobile heart screenings in partnership with Cincinnati Mercy Health hospitals, says he welcomes a review of advertisements that consumer advocates call unethical, according to the Cincinnati Business Courier.
To educate consumers, accountable care organizations need to do a better job of marketing their services. Not sure where to begin? FierceHealthcare talked to ACO leaders and healthcare marketing experts for insights on marketing strategies for ACOs.
I first learned about the ALS ice bucket challenge earlier this month when a friend posted a video of herself on Facebook accepting the challenge in honor of Peter Frates, credited by many as the...
Guest post by Jason A. Wolf, Ph.D., president of The Beryl Institute, where he specializes in organizational effectiveness, service excellence and high performance in healthcare. I shared in...
Hospital leaders frequently incorporate design when they remodel facilities in order to improve population health and community wellness. But many organizations now try to prominently display works of art to reduce patient stress and boost satisfaction, the Wall Street Journal reports. Sidney & Lois Eskenazi Hospital took the concept to a whole new level, commissioning 19 artists to decorate its newly opened facilty in Indianapolis.