Tag:
Satisfaction Scores
Latest Headlines
Latest Headlines
Patient satisfaction equal for physician, hospitalist care
Patients reported similar satisfaction scores for hospital care provided by primary care physicians and hospitalists, according to a study published this month in the Journal of Hospital Medicine.
Show off patient satisfaction scores to drive business
The industry's increased focus on patient satisfaction will not only help hospitals avoid reimbursement penalties ; it also could help them attract patients. Displaying patient satisfaction scores and
Why less-than-perfect patient satisfaction scores matter too
Hospitals undoubtedly are focused on patient satisfaction scores, but are they too focused on only the top scores? Do they consider anything less than 100th percentile for Hospital Consumer
Disparity persists between quality perception, actual outcomes at top hospitals
As hospitals focus resources and efforts on boosting patient satisfaction, they should keep in mind that patients' perception of their care is not synonymous with their clinical performance. Despite
Patient experience defines quality
Did you catch the study from Duke University's Fuqua School of Business that compared patient satisfaction surveys with clinical performance measures to see which is a better gauge of clinical
Take a bite out of bad hospital food
Bad hospital food is no joke these days with renewed emphasis on patient safety and satisfaction scores. Hospitals around the world are paying more attention to what goes on patients' plates during
