Tag:
risk managers
Latest Headlines
Latest Headlines
How to apologize: What Chris Brown can learn from the healthcare industry
Elton John isn't the only one who finds "sorry" to be the hardest word. Healthcare providers--at the behest of their attorneys and risk managers--have been known to remain tight-lipped when mistakes
Doctors, risk managers view apologies, error disclosure, differently
A new study looking at medical errors shows that while risk managers are more likely to want an error disclosed to a patient, a physician is more likely to want to issue an apology to patients. The
