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MA puts hospital costs, ratings on the web

December 11, 2008 — 11:09am ET | By Anne Zieger
Like a growing number of its peers, the state of Massachusetts is taking transparency to a whole new level. Residents now have access to a website that allows them to directly compare the cost and... Read more...

A new strategy for harried physicians: See patients in groups

December 2, 2008 — 9:46am ET | By Anne Zieger
There's no doubt that the world of medicine is changing, and many physicians, especially primary care physicians, are struggling. Long hours and not even enough compensation are leading many to... Read more...

Study: ED patients more satisfied if they know wait times

June 17, 2008 — 12:47pm ET | By Anne Zieger
Making sure patients know as much as they can about their wait times is the best thing emergency departments can do to increase patient satisfaction--not managing their pain or even answering other... Read more...

VA issues 'report card' touting hospital quality

June 16, 2008 — 8:31am ET | By Anne Zieger
Lately, the VA has taken a pounding over its handling of mentally-ill soldiers, not to mention the conditions under which physically-injured veterans have been treated at its facilities. Now, the... Read more...

OH plans, providers share pricing and quality information

May 23, 2008 — 6:59am ET
This week seems to be a big one for transparency. Not only did Cigna roll out its nationwide physician and hospital rankings program nationwide, central Ohio got into the action, too. Anthem Blue... Read more...

Case study: NY health plan, group test 'medical home' model

May 23, 2008 — 6:59am ET
While there's much discussion of the "medical home" model at industry meet-ups, few health plans have gotten to the point where they're actually putting their money where their mouth is. Albany,... Read more...

Medicare releases volume, customer satisfaction data

March 31, 2008 — 7:59am ET
For the first time, Medicare has released volume and payment information for a list of selected conditions, along with the results from its new consumer satisfaction survey, the Hospital Consumer... Read more...

Some Calif. hospitals at odds with rating system

February 12, 2008 — 7:59am ET
A year ago, a coalition that included hospitals, health plans, physicians and consumer advocates launched a site designed to help consumers judge the quality of care at California hospitals. The... Read more...

U of Kansas makes stunning turnaround

October 11, 2007 — 6:59am ET
It was kudos all around this week for the University of Kansas Hospital, which has gone from a state of financial and clinical crisis to being named as a top quality performer ranked with some of the... Read more...

Study: Home care agencies could improve responsiveness

September 18, 2007 — 6:59am ET
Most patients are fairly satisfied with their home care agency's service, but agencies could improve their satisfaction if their home office did a better job of responding to patient requests and... Read more...
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