patient satisfaction news from FierceHealthcare
News
National study names 75 hospitals as 'best value'
A group of 75 hospitals have been named by research firm Data Advantage as offering the highest quality of care in the U.S. These 75 facilities came out on the top of the firm's 2009-2010 Hospital... Read more...
MGMA 2009: Knowing the right practice metrics to follow is critical, speaker says
Managing a practice is a hard job under the best of circumstances. But if you don't pay attention to the right core metrics, your practice is missing countless opportunities to boost patient and... Read more...
Consumer Reports goes into the hospital ratings business
Most consumers reach for Consumer Reports when they're thinking about buying a car or a dishwasher. But soon, they'll be able to use CR to rate their local hospital. The venerable consumer... Read more...
Study: Hospital patients often can't identify their doctors
A new study concludes that patients are often unable to name so much as a single physician caring for them during their hospital stay, much less describe those physicians' roles in their care. To... Read more...
MA puts hospital costs, ratings on the web
Like a growing number of its peers, the state of Massachusetts is taking transparency to a whole new level. Residents now have access to a website that allows them to directly compare the cost and... Read more...
A new strategy for harried physicians: See patients in groups
There's no doubt that the world of medicine is changing, and many physicians, especially primary care physicians, are struggling. Long hours and not even enough compensation are leading many to... Read more...
Study: ED patients more satisfied if they know wait times
Making sure patients know as much as they can about their wait times is the best thing emergency departments can do to increase patient satisfaction--not managing their pain or even answering other... Read more...
VA issues 'report card' touting hospital quality
Lately, the VA has taken a pounding over its handling of mentally-ill soldiers, not to mention the conditions under which physically-injured veterans have been treated at its facilities. Now, the... Read more...
OH plans, providers share pricing and quality information
This week seems to be a big one for transparency. Not only did Cigna roll out its nationwide physician and hospital rankings program nationwide, central Ohio got into the action, too. Anthem Blue... Read more...
Case study: NY health plan, group test 'medical home' model
While there's much discussion of the "medical home" model at industry meet-ups, few health plans have gotten to the point where they're actually putting their money where their mouth is. Albany,... Read more...
