Guest post by Scott Kashman, chief administrative officer of Cape Coral Hospital, part of the Lee Memorial Health System in southwest Florida. How would you simplify your organization's...
Guest post by Raymond Hino, president and CEO of the Sonoma West Medical Center in California High-quality patient experience is always a concern for me, as I believe we must make our patients'...
Healthcare volunteers may hold the key to a better patient experience, according to a whitepaper published by the Beryl Institute, a nonprofit dedicated to patient experience improvement.
Hospital executives who want their organizations to deliver top patient experience must engage directly with patients, the CEO of Geisinger Health System tells Healthcare IT News.
Guest post by J ason A. Wolf, Ph.D., president of The Beryl Institute, a global community of practice focused on patient experience improvement and founding editor of Patient Experience Journal. I...
Organizations that aim to boost patient collections should consider creating a consumer-friendly patient portal, according to the senior director of revenue cycle for Cincinnati Children's Hospital Medical Center.
Hospitals that make an effort to improve the patient experience actually enhance performance across all departments and the goodwill and reputation in their communities.
Efforts to improve the patient experience at the University of California San Diego Health System don't necessarily start at the patient-level: Successful initiatives incorporate the experiences of the entire staff from administrators to the clinical team, according to an article published by Hospitals & Health Networks.
To help inspire hospitals improve the patient experience, FierceHealthcare turned to YouTube and found five videos that demonstrate just what goes into creating a quality patient experience.
To truly embrace patient-centered care and improve the patient experience,hospitals need leaders who can combine humanized care and efficiency, according to a new survey.