employee satisfaction news from FierceHealthcare
NewsFrom the top down: Why management influences employee satisfaction
It doesn't take a gaggle of European researchers to tell you that unhappy employees can affect work performance, but that's just what researchers at the Université François Rabelais in Read more...
Cleveland Clinic mandates healthy employees to cut costs
While other institutions are cutting costs in just about every way they can to promote patient health, leading system Cleveland Clinic is taking an alternative approach in requiring that its Read more...
What hospitals can learn from Disney customer service (Pt. 3)
FH: One commenter on FierceHealthcare said, "A healthcare facility is not Disneyland...We are setting ourselves up for dissatisfaction, as we can never be a hotel or Disneyland." Because people are Read more...
What hospitals can learn from Disney customer service (Pt. 2)
FH: What do customers look for in an experience? Jordan: As healthcare providers, we need to take off the table the notion that consumers are going to assume the quality of the product; [what they Read more...
What hospitals can learn from Disney customer service
What do hospitals have in common with Disney World? A lot, according to Patrick Jordan, healthcare consultant at Disney Institute. After a career as a language pathologist and a senior vice president Read more...
Nearly half of surveyed hospital employees 'discontented' in their work
Hospitals that work toward creating a more collaborative and inclusive environment for employees tend to happier workers and, as a result, more satisfied patients, a recent report published by Press Read more...
MGMA 2009: Knowing the right practice metrics to follow is critical, speaker says
Managing a practice is a hard job under the best of circumstances. But if you don't pay attention to the right core metrics, your practice is missing countless opportunities to boost patient and Read more...
Case study: WI hospital wins Baldridge with tough standards
A Wisconsin health system has become one of five Malcolm Baldridge National Quality Award winners by racking up a wide range of successes cutting across employee satisfaction, patient safety and Read more...
| Press ReleasesBillian Publishing Launches HITR.comNew Healthcare IT Benchmarking and Social Networking Site for Healthcare Providers and VendorsATLANTA, Sept. 28, 2011 /PRNewswire/ -- Billian Publishing Inc. announced today the launch of its latest Read more >> The Healthcare and Consulting Industries Confirm that Impact Advisors is a Great Place to WorkCHICAGO--(BUSINESS WIRE)-- Impact Advisors has been named a Best Small Firm to Work For for the 3rd consecutive year by Consulting Magazine and has been named one of Modern Healthcare’s Best Places Read more >> GE Healthcare Performance Solutions and Leadership Expert John Beeson Introduce New Online Tools for Healthcare LeadershipThe online self-assessment tools allow both middle managers and C-suite executives to identify ways to improve skills critical for successful leadership through the complex environment of Read more >> API Healthcare Deepens Clinical Leadership with Addition of Chief Nursing OfficerEnhanced focus on clinical components key to future product strategy HARTFORD, Wis.--(BUSINESS WIRE)-- API Healthcare, the leader in healthcare-specific workforce management technology today Read more >> Skylight Healthcare Systems’ Clinical Advisory Board Adds Sharon T. LewisAccomplished CNO of Glenwood Regional Medical Center Elected to 2-Year Term SAN DIEGO--(BUSINESS WIRE)-- Skylight Healthcare Systems, the leading provider of interactive patient care systems, Read more >> |
