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Disney Institute
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Latest Headlines
Healthcare delivery the Disney way
My daughter let slip the helium balloon we had just bought her for a fraction of a second--long enough for a tearful catastrophe. Within another 30 seconds, a member of the Disneyland security
Hospital Compare leads hospitals to focus on wrong measures?
With the proliferation of public quality reporting, Health & Human Services' Hospital Compare website is causing hospitals and health systems to hone in on new improvement targets, such as the
Disney gives hospitals advice on consumer service
The happiest place on earth is dispensing consumer service advice to hospitals, arguably the ones in need of it most. Disney Institute on Friday announced its professional development program for
