Tag:
Anthony Cirillo
Latest Headlines
Latest Headlines
Patient satisfaction not the same as patient experience
Does the push toward patient satisfaction scores really enhance the patient experience? For example, does making the hospital quieter--a question on the Hospital Consumer Assessment Healthcare
Hospital CEO burnout on the horizon: Look for successors now
The industry will see more hospital CEO burnout in 2012, according to Steven Valentine, president of the consulting firm Camden Group, Hospitals & Health Networks Daily reported this week. With
Hospitals put patients first with Chief Experience Officers
As healthcare starts to blur, experiences will extend beyond the hospital walls. That is why long-term care is now on the radar. And remote monitoring will now extend your reach into the home as

