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Case study:Houston hires tele-nurses to boost 911 dispatch

June 10, 2008 — 6:59am ET
Far too often, 911 operators are forced to dispatch ambulance crews who later find out that their services weren't really needed. Now, in an effort to cut down on such wasted calls, the Houston City... Read more...

VA, DC begin routing stroke patients to centers

April 1, 2008 — 7:59am ET
In some states, ambulance crews who suspect that a patient is having a stroke are required to take the patient to a designated stroke center hospital (unless the closest is too far away). This... Read more...