Regulators question Kaiser's marketing practices

There's more controversy at Kaiser Permanente, which is still reeling from the revelations that caused the closure of its kidney transplant program. Officials in California are investigating charges that Kaiser misled 18,000 members in the Coachella Valley area about coverage changes that will take place this summer, as the HMO opens offices in Palm Desert, Palm Springs and Indio. The California Department of Managed Care is looking into allegations that the HMO deceived members when it assured them they could continue seeing their primary care physicians after the transfer took place.

- read this LA times article

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