When a hospital's board of directors is involved in quality oversight, the hospital has a better quality of clinical care and stronger financial success, according to a study released by the Governance Institute and Solucient. The study, which examined 4,200 not-for-profit hospitals and health systems, determined that the best hospitals performed a number of quality measures on a regular basis.
Key quality measures included making sure CEOs evaluated whether improvement goals were met; having the board develop credentialing criteria for physicians and patient satisfaction scores; and having medical staff raise issues to be addressed in the board's quality discussions.
This underscores the importance of the board's involvement in creating a high-quality health system. It just makes sense: when quality issues are at the front of directors' minds, those issues are likely to get more attention.
- read the Modern Healthcare report [1]
Links:
[1] http://www.modernhealthcare.com/news.cms?newsId=5327&potId=FS