Tired of being rated by insurance plans, government agencies and consumers? Well, if you're a family physician, here's your chance to create your own scorecard. The American Academy of Family Physicians (AAFP) has set plans to launch what it calls a "massive" payer report card, grading the plans on their contracting process, customer service, payment rates, claims processing performance, formulary, responsiveness and more, assigning a grade from A to F. AAFP is collecting the responses online [1], but only members can respond to the survey. The group plans to publish an aggregated report card in April 2007 in its Family Practice Management magazine. If this effort gets a strong response--and I have little doubt it will--look for other physician groups to follow in the AAFP's footsteps.
To learn more about the report card effort:
- read the group's announcement [2]
Links:
[1] http://www.aafp.org/fpm/payersurvey
[2] http://www.aafp.org/fpm/20061000/55grad.html