In my most recent Hospital Impact blog, I reinforced the simple, but significant need to focus on three Ps of patient experience, offering that at the core of this idea is the central purpose on which an organization builds its experience effort.
To fix the problems within the healthcare system, healthcare leaders must look internally to run their organizations more like businesses, Premier President and CEO Susan DeVore told Forbes.
Chief executive base pay continues to grow faster than other C-suite positions, according to the 2014 Hay Group Healthcare Compensation Study.
Hospital security policies and personnel can play a huge role in preventing the spread of the Ebola epidemic that is raging on in West Africa, according to an article at SecurityInfoWatch.com.
Like much of the healthcare industry, the nursing profession drastically evolves, adapts and morphs to meet new demands and needs every day. Amid debates about a nursing shortage, scope of practice and educational requirements, only one thing is certain--the future of nursing will change even more.
Hospitals' uncompensated care costs fell nearly $6 billion in the wake of the Affordable Care Act, according to a report from the Department of Health and Human Services.
Hospitals increasingly pay attention to design and physical space as a factor in patient experience, according to U.S. News & World Report.
Patients who experience more pain after surgery reported poor sleep while they were in the hospital, often resulting in longer length of stays, according to a study announcement from researchers at Henry Ford Hospital in Detroit.
Some U.S. hospitals might be prepared to treat the Ebola virus, but are they prepared to dispose of Ebola-related waste? Probably not, which could threaten public safety, according to a report by Reuters.
The Economist's Health Care Forum 2014 conference in Boston brought together healthcare leaders to discuss hot button topics, such as price transparency and the future of healthcare. And though they didn't resolve the big issues, some of the topics--such as whether the Affordable Care Act is a success or a failure--generated lively debate.
In order for hospitals to stay competitive in the shift to consumer-driven care, organizations must focus on service, price transparency and quality. But the best model for this exceptional customer service isn't necessarily found in healthcare.
As healthcare shifts from fee-for-services to value-based care federal policy will soon reflect new incentives that focus on population health management tools and efforts, Ron Greeno, M.D., executive vice president of strategy and innovation at Cogent Healthcare, told Becker's Hospital Review.
Rural healthcare providers faces a host of challenges, but patient engagement is one of the biggest hurdles they must overcome.
Employee wellness must be a top priority among healthcare leaders, and they can take inspiration from an unlikely source: Google, according to a MedPageToday blog post.
Improved access to healthcare under the Affordable Care Act won't necessarily narrow the care disadvantage gap for less educated patients, according to a new brief from the Virginia Commonwealth University's Center on Society and Health.
As the healthcare model changes dramatically and many providers make cutbacks, hospital leaders must consider ways to keep their best employees on board, Healthcare Global reports.
The circumstances of this year's Ebola outbreak significantly exacerbated the worst-case scenario for the virus, according to Vox.
Healthcare providers can achieve the necessary post-Affordable Care Act transformation by empowering nurses, according to Forbes.
Angry patients and violence against healthcare workers plague hospitals across the country, as organizations try to defuse tension in a high-stakes environment.