How hospitals can use online health forums to better engage underserved populations

A new study from the University of California, Riverside reveals how people use social media and online health forums. Hospitals can use the findings to help reach underserved communities and prevent the spread of misinformation.

ER overcrowding fallout: Ambulance diversion increases one-year mortality rates

When emergency departments divert incoming ambulances due to overcrowding, one-year mortality rates increase while access to cardiac care falls, according to a study published in Health Affairs.

Investment in medical residency programs may help solve doctor shortage

To tackle doctor shortages, some states have shifted their focus to increase the number of residency positions at hospitals in order to have more practicing physicians within their borders, according to Kaiser Health News.

Performance measures neglect healthcare overuse

Hospital performance measures do not pay enough attention to overuse, according to a new study published in JAMA Internal Medicine.

3 tools to build an effective hospital brand strategy

The services of a "brand czar" is one of the proven tools hospital marketers can tap to build and maintain a strong brand amid the increasingly competitive healthcare environment,  according to a white paper by Smith & Jones.

Standalone ERs: Florida, Texas, among the latest to embrace free-standing centers

​Florida and Texas are the latest states to see an increase in the number of standalone emergency rooms popping up in high-traffic, commercial areas.

Community health centers on the rise: HHS to fund 266 new sites

The Department of Health and Human Services announced it will fund 266 new primary care health center sites in high-need areas nationwide to the tune of $169 million.

Reality TV filming banned in NYC hospitals

Following a lawsuit against a reality TV show for airing a man's final moments, New York City hospitals have agreed to ban filming in their wards without prior written consent, the New York Post reported.

Proactive nurse rounds among the best practices in patient-centered care

As hospitals across the United States compete to promote patient-centered care, a new study by Johns Hopkins Medicine shows that simple steps such as proactive nursing rounds are among a handful of best practices that are most likely to give patients a positive hospital experience.

Elderly, ambulatory surgery patients at greater risk for readmissions

Patients 65 and older who have ambulatory surgery are more likely to be readmitted to the hospital within 30 days than younger patients, regardless of their health before surgery, reports a new, large national Northwestern Medicine study published in the Journal of the American Geriatrics Society. 

Best practices to clean hospital rooms may not be enough to control infections

Further study is needed to determine the best method to clean hospital rooms and prevent the spread of infections, according to a new study published in the Annals of Internal Medicine.

How an interprofessional geriatrics workforce can treat complex, elderly patients

One California hospital is preparing for the "silver tsunami"--the large number of aging patients who will soon seek healthcare services and resources--by training an interdisciplinary workforce on how to care for the elderly.

The gender pay divide: Nurses seek to narrow gap that hurts women's advancement

Wage gaps by gender persist even in the nursing field that has long been dominated by women, but experts say multiple solutions would help narrow them, according to

Partnerships with harm reduction centers cut hospital readmissions

Harm reduction centers that distribute needles and condoms in at-risk communities can help hospitals deliver person-centered care to vulnerable patient populations and ultimately reduce readmissions, according to a new report.

How healthcare leaders can tackle customer service

To make customer service in healthcare and education more responsive and available, the notions of 'the customer isn't always right' and 'tough love' must be upheld, according to customer service consultant, speaker and bestselling author Micah Solomon.

Why health infrastructure is key to improving Baltimore's socioeconomic problems

As the dust settles from unrest in Baltimore after the death of Freddie Gray, the city's health commissioner believes improved public health may help improve its social and economic problems.

How one simple sentence helped a hospital create a culture of healing

Amending a hospital mission statement with just one sentence may sound like a largely symbolic change, but doing so helped a New Jersey health system improve the patient experience and work toward a culture of healing.

3 best practices for green hospitals

Environmental sustainability is increasingly important in healthcare, and should be a key consideration in preventive and population health strategies. Kaiser Permanente has developed several best practices for greener healthcare and outlined them at a recent conference, according to

3 more ways hospitals and clinicians can improve health literacy

A JAMA opinion pieces urges healthcare organizations to take a more active approach to improve health literacy in their communities by assuming that patients do not understand information unless proven otherwise.

How emergency docs can get the most out of information exchanges

Emergency physicians can use health information exchanges to develop more complete patient records, but only with significant practice and policy reforms, according a report from the American College of Emergency Physicians.